Episodes

Send us Fan Mail Episode 139: Are you responsible for coaching your team's effort level? The question struck me after hearing WNBA Coach Becky Hammon's bold post-game declaration following a tough loss: "I will not coach effort." Her philosophy is clear—professional athletes must bring 100% effort or risk being benched. But how does this translate to finance leadership? Unlike professional sports, we lead teams with varying experience, motivation, and career aspirations. The approach that wo...

Send us Fan Mail Episode # 138: Are you giving your absolute best, or just enough to get by? That comfortable routine might actually be your biggest career threat. The silent killer of professional excellence is complacency – that subtle shift from passionate engagement to simply going through the motions. As we explore in this episode, complacency doesn't arrive with fanfare, but rather creeps in through routine tasks and diminishing challenges, eventually leading to laziness, sloppiness, a...

Send us Fan Mail Episode # 137: What if the key to transforming your business lies not in adding more resources, but in simply understanding how your employees move through their workspace? In this eye-opening conversation with Service Physics co-founders Brian Reece and Steve Crowley, we uncover the hidden costs of inefficient processes that might be quietly draining your profits and customer satisfaction. Website: www.servicephysics.com Service Physics app download: Apple Store Service Phys...

Send us Fan Mail Episode #136: Matt Lhoumeau, CEO of Concord Worldwide, takes us on his extraordinary journey from founding his first company at 17 to revolutionizing how businesses handle their contracts. Connect with Matt Lhoumeau and Concord: 1) Matt Lhoumeau: Matt's LinkedIn 2) Website: concord.app Matt's revelation will surprise you: contract management has fundamentally transformed. While traditionally the exclusive domain of legal departments, today's reality shows operations and fina...